Contact information

Customer Care & Support

At WEARA, we are committed to providing a seamless experience from discovery to delivery. If you have questions regarding our collections, technical specifications, or an existing order, our support team is ready to assist you.

  • Email Support: support@weara.store

  • Business Phone: +39 333 840 3835

  • Human Support Hours: Monday – Friday | 9:00 AM – 5:00 PM (CET)

How to Navigate Our Support

To ensure you find the information you need as quickly as possible, please refer to the following sections of our website:

  • Order Tracking: For real-time updates, please visit our Track Your Order page.

  • Returns & Exchanges: Detailed info on our 30-day guarantee is in our Refund Policy.

  • Shipping Timelines: For delivery windows, please consult our Shipping Policy.

Business Identity

  • Brand Name: WEARA

  • Administrative Headquarters: Via Lorenzo Bertano 25 Cuneo CN 12100 Italy

  • Official Email: support@weara.store

Please note: WEARA is an online-only boutique. While our administrative headquarters are in Cuneo, we do not offer local pickup or in-person support at this location. This allows us to focus entirely on the fastest processing of your digital orders.